Our Team

The team of HCMS is consisting of experienced hotel managers all with their own specialization covering all areas of the hotel development and operation.

We deliver high quality standards coupled with the emphasis on sales and marketing, project management, concept development, operations, financial & profit management, guest retention and human resources. 

Meet our team

Managing Director

Rob

Degree of Hotel School and Business Administration

Over 30 years’ experience as General Manager including six hotel openings (Netherlands, France, Ireland and Portugal) for private owners and International Hotel Chains

Uses the wealth of experience, initiative and innovation with a strategic vision in order to improve operations, guest retention, market share and profit. Delivers high quality standards coupled with the emphasis on sales and marketing, financial management and human resource development. Manages and trains management teams and sets goals and strategies for departments to achieve peak performance. Moreover, has extensive experience in F&B and concept development.

Director of Human Resources & Training

Mariza

Degree in Human Resources Management and a Master’s degree in Hygiene and Safety at Work

More than 20 years experiences in Hospitality with an extensive experience in all phases of Human resources

Has been successful in developing policies, systems and procedures that increase productivity, while reducing HR cost and overhead.

Has been an integral part in the decisions making process in previous positions by implementing strategies that helped improve the profitability and service levels of the departments, ensuring that by developing training programs the standards, procedures and service levels are improving continuously.

Director of Operations

Isabel

Licentiate degree in Tourism and Master in Hotel Management

More than 20 years experiences in Hospitality

Passionate in developing team members, provide excellent customer services, manages and trains Front Office, Housekeeping, Reservations, Guest relations, Spa, F&B, Maintenance teams and sets goals and strategies for these departments to achieve peak performance.

Director of Finance

Edrisse

Degree in Business Administration (Finance and Marketing)

More than 25 years experiences in multinational environment, as well as in Portuguese national groups and PME’s in, hospitality, IT&COM, banking and retail, public constructions, real estate and inflight catering

Provides strategic finance consultancy, overall management, IT, HR and foreign investments.

Areas of expertise: due diligences, business strategy, finance management (controlling, treasury, tax, budgets, purchasing, funding and risk management, HR, IT&COM, contracts), start-up projects, resorts opening, business plans and feasibility analysis, business development, cost-cut processes, shared services structure, ERP’s selection and integration.

Digital Marketeer

Madalena

Licentiate degree in business Administration and Master in Marketing

Experience in digital marketing

Passionate about marketing and the new era of the digital world. Responsible for all digital parts of business. Web design, Google analytics, managing social media, campaigns and all digital marketing processes.

Executive Chef

Luís Miguel

Award winning Executive Chef- educated and trained in kitchen and pastry, leads the Kitchen and Pastry teams

More than 20 years experience  in high end restaurants and medium and large five stars hotels. Experienced in hotel & restaurant openings

Long experience in creating concepts and gastronomic offer for restaurants. Recruiting, training and building teams,implementation of HACCP, managing purchases and contacts with suppliers.

As Executive Chef managing the kitchen team of a well known one star Michelin restaurant in Portugal. Has a passion to develop and to create food concepts using national products which helped previous hotels and restaurants to gain recognition.



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